Last Updated: March 14, 2024
Welcome to Cara Cares, a website and online counseling platform ("Service") operated by Cara CARES ("we", "us", or "our"). The Service is provided from the domain caracares.ai and is designed to support students experiencing or observing bullying behaviors by offering counseling through an experimental chatbot.
If you have any questions about these Terms or our Privacy Policy, please contact us at support@caracares.ai.
By accessing or using our Service, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our Service.
The Service is intended for users who are at least 13 years of age. By using the Service, you represent and warrant that you meet this age requirement.
Our Service is provided "as is" and is experimental. It is not intended to replace professional psychological counseling. We make no warranties regarding its efficacy, accuracy, or reliability.
Our Service is fully automated and not regularly monitored by human staff. No assumptions can be made about how data or usage will be reported or acted upon.
To access some features of the Service, you may need to provide certain personal information, such as your name and email address. You agree to provide accurate and complete information and to update this information as necessary to keep it accurate and complete.
Your privacy is important to us. Our Privacy Policy, outlined below, describes how we handle personal information collected through our Service.
The content, features, and functionality of the Service are and will remain the exclusive property of Cara CARES and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Cara CARES.
We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
These Terms shall be governed by the laws of Illinois, without regard to their conflict of law provisions.
We reserve the right to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
In no event shall Cara CARES, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.
Last Updated: March 14, 2024
We collect information you provide directly to us, such as when you create an account, participate in any interactive features, or communicate with the chatbot. The types of information we may collect include your name and email address.
The information we collect is used to provide, maintain, and improve our Service and to communicate with you.
We do not share your personal information with third parties except as required to make the app function, by law, or to protect our rights and the safety of our users. Our vendor OpenAI has access to data to make the site function but has seperately committed not to sell, share, track, or broker any personal information with other parties.
Cara CARES is part of a research project and we share anonymized chat logs with accredited researchers.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We encrypt personal information, including your name, email address, and chat logs, before storage.
We use necessary cookies to manage your login only. These cookies are deleted when you logout and are not used for other purposes.
You have the right to access and correct your personal information stored with us. You may also request the removal of your information by contacting us.
We may update this Privacy Policy from time to time. We encourage you to review it periodically.
If you have any questions about these Terms or our Privacy Policy, please contact us.